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bet365
www.bet365.com

       
Date reviewed: Wednesday 27th of September 20

bet365 Review

bet365 can lay claim to be the biggest online gambling companies in the world with over five million customers in 200 different countries. The Stoke-based firm has grown from strength and are now one of the most recognised gaming brands.

It was launched, as a sports betting site in 2001, with a casino offering added the following year. Poker joined the site in 2004, and Bingo in 2008. They operate a one-wallet system, meaning you have the same username, password and payment method to play at all of the above with the minimum of fuss.

For your peace of mind, Sports at bet365 is affiliated to IBAS (Independent Adjudication Service) and agrees to abide by its decision on any dispute that may not be resolved to satisfaction. The online sports betting arm is licenced and regulated by the UK Gambling Commission, meaning it adhere's to very strict standards.

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bet365 homepage and bet365 golf betting


Features - 8/10
bet365 offer a hugely competitive product in sports betting and gaming to an international mass market.  They score heavily in every category, including competitive odds, range of sports and markets and live In-Play betting. However, many customers will agree that their live streaming service is the jewel in their crown with over 8,000 events streamed live every year. Highlights include matches from Serie A, La Liga and Masters Series tennis.

The bet365 website is very simple to navigate due to a clear and uncomplicated layout. For example, the latest in-play events are centrally placed on the homepage, with a plethora of markets only a couple of clicks away. It’s super-fast and reliable too, which is what you need when wanting to deposit and place a bet just before an event is about to get under way. There’s also an excellent live chat facility within the Help section, which means that you can click on a link and speak with a representative in a matter of seconds.

Promos/Odds - 9/10

bet365 have a range of promotions that are subject to change. It is probably best to visit the website and check out the latest promotions before you sign up.

Promotions for existing customers include their best odds guarantee on every horse and greyhound race, meaning you can take a price on your selection safe in the knowledge that you will get paid out at the SP (starting price) if it’s bigger.
 

Transactions - 8/10

Transferring money into and out of your bet365 one-wallet account couldn’t be easier. All major debit/credit cards are accepted as well as money transfer, bank transfer and personal cheques, and with no associated costs, although some credit card companies and banks do charge for this service, so it’s best to check with them first.

And you can be sure that your transactions are safe as all payments are processed using software from  ‘Retail Logic’, one of the leading providers of online credit and debit card transaction processing solutions, using the highest level of data encryption to ensure your details cannot be accessed or misused.  That’s really important in this day and age.


Customer service - 8/10

Clearly, the customer is very important to bet365 as they put a great deal of time and energy into their customer service. In addition to the previously mentioned live chat facility, you can contact them using email or a toll-free telephone number. Their support is available 24/7 and in 17 languages. We had no problem getting through and were impressed with the speed, efficiency and friendliness of their support team.

Tel Support (UK): 08000 288 365 or 0800 7810 365 (Free phone)
Tel Support (INT): +800 12 365 365
Email support: support@customerservices365.com
 


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