William Hill Casino

Date reviewed: Wednesday 27th of August 2014

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William Hill Casino Review

William Hill Casino needs little introduction as many people will be very familiar with the world famous gaming brand. However it has taken a while for this giant gaming company to get it right on the world wide web. There online casino, has gone through several changes in its time, with the biggest being a move from Cryptologic to Playtech software in 2008. That transaction to the new gaming platform has proved very successful for the newly branded William Hill Online, with an increase in player numbers and a greater loyalty in players.

William Hill Casino, like many of the other William Hill gaming sites, is licenced in the Gibraltar and is regulated by the Gibraltar Gambling Commissioner. Gibraltar is an approved jurisdiction for the UK Whitelist, and will have ensured this casino meets the strict regulations needed to hold a valid gaming licence.

William Hill Casino lobby and roulette table

Gameplay - 8.5/10

William Hill Casino offers a broad selection of Playtech casino games, with nearly 250 in total. Roulette, video poker, blackjack, baccarat, craps and slots make up a large proportion on offer, but there are also arcade games that are a lot of fun. William Hill Casino’s close relationship to Playtech means they get some of the latest games first before other online casinos.

The casino at William Hill comes in a download version or instant play. You get a wider selection of games if you download the software, but you do not lose any of the high quality graphics when playing in instant play mode. It is difficult to play the games in free play mode, which is a little annoying, but apparently it is possible according to the company.

Promos - 8.5/10

William Hill Casino is giving first time depositors a matched bonus up to up to £150. You must deposit £10 or more to qualify for this introductory offer so do make sure you are aware of this. The recharge bonus on your second deposit is 60% up to £500, which is also very generous.

The loyalty program at William Hill Casino allows you to earn comp points. Depending on your V.I.P. level, your comp points can be used to claim a number of rewards. These are doubled from time to time during promotions at the site.

Transactions - 8/10

William Hill Casino has several payment options available for funding your account including Neteller, Skrill, Maestro, Solo, Visa, Mastercard or Wire Transfer. Withdrawals can be easily completed through the “account” area when you are logged in. It normally takes 2/3 days for funds to clear if you have a UK bank account.

TST independently audits William Hill Casino to ensure that random number generators and payout levels are fair to customers. Payments at William Hill Casino are checked by Verisign to protect consumers from potential fraud or identity theft.

Customer Service - 7/10

William Hill Casino has not always had a great reputation for customer service, something that has let them down in the past. However the company is making significant improvements in this area and since becoming William Hill Online have improved significantly in customer support. They are available 24/7 via email, live chat, phone and even fax.

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