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Spin Palace casino
www.spinpalace.co.uk

       
Date reviewed: Wednesday 27th of August 2014

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Spin Palace casino review

Spin Palace casino is a well established online casino, which has been operating successfully since 2002. It burst onto the gaming scene, winning the prestigious Casinomeister award for ‘Best New Casino’ in its first year. Since then it has picked up a host of other plaudits including Gambling Online Magazine’s ‘Editor’s Pick’ and ‘Best New Site Concept’. In an industry that has seen a vast deal of change over the last few years, Spin Palace casino has maintained a strong and loyal customer base, proving that it is here to stay.

Spin Palace looks and feels like a Vegas casino, with hundreds of graphical and colourful games to choose from. Using Microgaming technology, the site operates on the latest Viper software, which is setting standards in the online casino industry. Spin Palace casino is licensed through the Lotteries and Gaming Authority of Malta , who maintain strict standards of quality and fair play for wagering players.

Spin Palace Lobby  Spin Palace table games
Spin Palace casino lobby and table games


Gameplay - 9/10

As previously mentioned, Spin Palace has an abundance of games to choose from (over 400 at present). They mainly feature the more regular casino games such as blackjack roulette, craps, video poker and slots. There are a number of themed video slot games such as Tomb Raider and Major Millions with some huge progressive jackpots on offer. The Microgaming powered software has a series of new features designed to enhance the gameplay. These include ‘Expert Mode’ that automatically adopts a strategy to produce the best possible return, ‘AutoPlay’ that saves players the need to continuously hit the ‘Spin’ button, and the ‘Analyze’ Function, which demonstrates how well you are playing. Personally I feel some of these functions can take the fun out of playing, but for others they may add to the enjoyment.

Spin Palace casino comes in either a ‘download’ or ‘no download’ format. It may be worth taking the extra time to download the software as you do have short, but annoying little waits in between games with the instant play version.


Promos - 8/10

Spin Palace casino offers one of the most enticing bonuses of any online casino, with up too £1000 free. A deposit is required, and make sure you read the terms of this promotion first, so you understand how it works. Spin Palace has a very good reload bonus, first deposit is 100% matched with 2nd deposit is 25% matched and 3rd deposit is 50% matched.

For every £10 you spend in the Spin Palace casino you get 1 loyalty point back. These loyalty points can be traded in for cash prizes or you can use them to gain further points. Look out for the ‘£50 Magic Strikes’ that are given out randomly to players whilst playing in the casino.


Transactions - 8/10

Spin Palace casino offers a wide range of deposit options including MasterCard, Visa, Neteller, Switch, Delta and many others. If using a debit card to make a deposit then your withdrawals are received back to that card usually within 24 hours.

All Spin Palace casino payment transactions are handled by Proc-Cyber services, one of the most reputable e-cash merchants online. The casino is independently audited by well known and trusted PricewaterhouseCoopers and currently has an average of 97.62% payout ratio. They have also been allowed to display the eCogra ‘Safe and Fair’ button on their site, which is a sign that they have cut no corners when it comes to protecting their customers.


Customer Service - 7.5/10

I couldn’t find too many faults with the support offered by Spin Palace, other than when it gets busy there can be a little bit of waiting. For quick inquiries try the live support, which allows you to chat to an agent using an ‘instant messenger’ style service. The phone support is free for UK customers, but can take a little while to get through. If its not urgent I suggest using email, you can usually get a response in under an hour.
 


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