Paradise Poker

Date reviewed: Wednesday 28th of November 201

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Paradise Poker Review

Established in 1999, Paradise Poker is a virtual veteran of the online poker phenomenon. The merger with Sportingbet means that an estimated 2 million customers have access to their poker rooms. At peak times the site hosts thousands of games, playing at hundreds of tables.

Paradise Poker have always been a keen supporter of tournament play. They have been instrumental in providing the promotion, players and most importantly prize money for some of the biggest events. Players at this poker room can join team paradise and play in satellite tournaments, meet poker champions and get a chance to enter the World Poker Tour.

Paradise Poker lobby  Paradise Poker table
Paradise Poker lobby and general table format

Gameplay - 7/10

A wide selection of poker games available at Paradise Poker including Texas Hold'em, Omaha Hi, Omaha Hi/Lo 8 or Better, 7 Card Stud, 7 Card Stud Hi/Lo 8 or Better, 5 Card Stud, 5 Card Draw and the the slightly odd Crazy Pineapple. All of which come in a variety of single table, multi-table or satellite options.

Downloading the software for Paradise Poker takes longer than most other poker rooms, but with a broadband connection it is no real issue. The graphics are very sharp and they have to be as hands are pretty quick on the tables. There seems to be a lack of personalisation gone into some of the features, like player profiles.

Promos - 8/10

Players registering for the first time with Paradise Poker can get 200% matched bonus up to €1000 Simply make your first deposit and Paradise Poker will meet it.

Get involved in some of the many free roll tournaments that are frequently running at Paradise Poker. With a chance to win a place on their WSOP $1million tournament! If you don’t fancy something so big there are daily $35,000 tournaments ($35 buy-in).

Transactions - 7.5/10

Most major credit cards are accepted as well as money transfer services and personal cheque. One thing that is a major put off for players from the UK is that there are no switch payments available. Paradise Poker assured us that this is something they are currently looking to resolve, however it is not yet available on the site. Withdrawals are quick and can usually be put back onto the card you used to make a deposit, within 12 hours.

Paradise Poker use sophisticated encryption algorithms to protect customer details and have collusion detection methods for their random number generators. All of which is independently audited by PriceWaterHouseCoopers.

Customer Service - 8/10

There are three main methods of communicating with the Paradise Poker’s support team. The first is their email service which is probably the easiest method for getting a response. We tried this service out and received a reply straight away confirming it was being dealt with. After 9 minutes our question had been answered clearly and concisely, this is super quick! The second method is to use the instant chat facility. You can ask the Pit Boss questions, and they will generally answer them straight away. If you cant get your issue resolved by these two methods then there is a free phone contact number, where you can speak to one of their agents

Tel support (UK): 0800 028 0348 (Free phone)
Email support:

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