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GuruPlay www.guruplay.com |
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| Date reviewed: Monday 7th of November 2011 |
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GuruPlay Review
GuruPlay casino have been active since July 2010 and operates under the Smart Gaming Group. Through the site you can get access to live dealer casino games such as Live Roulette, Blackjack and Baccarat as well as video slots and poker. With a strong focus on live casino games, GuruPlay have a team of fully trained and friendly croupiers and dealers at their tables. Furthermore, they feature a social element where you can chat with other players through the chat function. The soft, but effective blue design of the site is easy on the eye and allows you to quicly work out where to find games, access your account or speak to support.GuruPlay is fully registered and licenced by the UK Gambling Commission. This means they comply with some of the strictest online gaming compliances and regulations.
GuruPlay live dealer blackjack and the 70's video slot
Gameplay - 8/10
The game play element at GuruPlay is of a high standard, as the graphics are boosted by Smart Gaming Technology. You can enjoy live casino games such as Blackjack in a flash supported instant-play window. When you play the Live Baccarat at GuruPlay casino, you will place your bets on a virtual Baccarat table and then watch the live dealer cut and draw the cards. Then you listen out for the dealer announcing the winners – but don’t worry about missing the announcement because all winners are also displayed in the “winners” section on the left hand side of the screen.
As well as live casino games, GuruPlay has a full suite of top-of-the-range video slots and poker games such as Texas Holdem and tournament play poker. The software provides fully animated games with a sound quality that is very impressive.
Promos - 7.5/10
GuruPlay offers new players 100% first deposit bonus up to £1000 with the minimum bet at £20. You are able to access this bonus by using the bonuscode: MATCH150. GuruPlay also look after it's existing player by offering weekly reload bonuses when you make further deposit. Use bonuscode: WEEKLY50 and you can get a 50% matched deposit up to £50.
Transactions - 8/10
There are several payment options available at Guruplay including Bank Wire Transfer, CLICK2PAY, Ecocard, Entropay, Giropay, Maestro, Mastercard, Moneybookers, Neteller, Solo, Ukash, Visa, Visa Delta, iDeal and paysafecard. Withdrawals at Guru play usually take 3-5 working days till payments is cleared and received.
The security used at GuruPlay is very good, as they use 128-bit Secure Socket Layer (SSL) Digital Encryption system to ensure that your data is secure and safe. As a requirement they regularly review it's security to ensure that players can be certain that personal details are secure.
Customer service - 8.5/10
GuruPlay’s customer service team are active in dealing with customer queries and enquires. You can contact them through e-mail and phone 24/7. When customer enquires are sent via e-mail you can expect a response within a few hours. If calling by phone you would be should be able to get hold of the customer support team within minutes. Alternatively look at the FAQs section on the site in which can access the response to many commonly asked enquires.
Tel Support (UK): 0207 747 53201
Tel Support (INT): 00 44 207 747 5201
E-mail Support: support@guruplay.com