Betfair Casino

Date reviewed: Thursday 1st of March 2018

Betfair Casino review

Betfair Casino is part of the Betfair company, a firm which revolutionised the betting industry in the UK with the peer-to-peer betting revolution. The Casino brand benefits from much of that technology which made the business famous, with easy navigation, exciting games and seemless transactions to and from the site.

Betfair Casino uses Playtech software so players can expect a top quality product with great casino games on offer. Betfair Casino is licensed in Malta by the Lotteries & Gaming Authority (LGA) which is a white-listed jurisdiction.

Gameplay - 8/10

Betfair Casino offers both an instant-play and download version of its games, depending on your preference. In total, they have over 250 games to choose from which include blackjack, video poker, roulette, slots and progressive jackpot games.

Betfair Casino offer over 30 card and table games including their progressive Blackjack game which offers an average jackpot of £250,000. Their strong point is their slots – with over 100 on offer, including the ever popular Marvel slots series and favourites such as Gladiator and King Kong.

The graphics from the Playtech products are extremely high quality. You will see this especially in their slot games such as The Incredible Hulk and Gladiator, which both include HD realistic scenes. You also have the option of customising your view too, which may prove to be more preferable. Whilst the instant casino doesn’t feature such high quality graphics as the download version, it compensates with the convenience of playing the games quicker with no wait.

Promos - 8/10

Betfair Casino offer a VIP Welcome Bonus, a VIP Club, a Refer a Friend scheme as well as daily and weekly promotions.

Transactions - 9/10

Betfair offer a wide range of banking options including debit and credit cards (Delta, Solo, Maestro, Visa, MasterCard, Visa Electron) as well as popular e-wallet solutions such as Neteller, Skrill and PayPal amongst others. Withdrawals are processed quickly with PayPal, Skrill and Neteller processed within 24 hours. Furthermore, Betfair charge no fees whatsoever for withdrawing (only Bank Transfer Express - £6).

You can also rest assured that your funds are secure at Betfair – they hold their customers’ money in separate managed bank accounts which means your funds are always safeguarded independently of their corporate funds under the terms of a Trust Deed. To maintain high levels of information security, they maintain internationally recognised ISO and PCI-DSS security standards – they also monitor security and respond on a 24/7 basis. Finally, they confirm their dates of compliance and re-certification to their security standards on an on-going basis.

Customer service – 7.5/10

Betfair offer great customer service via both telephone and email support. Via phone, customers don’t have to wait long to get through to an efficient and friendly operator – they offer this service 24 hours a day, 7 days a week. In terms of email support, they operate a service level agreement to respond to their customers emails within 4 hours.

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